Welcome to Hoesff World! We are committed to ensuring a smooth and reliable delivery process for your orders. Please read our Shipping & Delivery policy for detailed information. If you have any questions, feel free to contact us at [email protected].
1. Processing Time
All orders are processed within 2–3 business days after payment is confirmed.
During high-demand periods (e.g., holidays or sales), processing times may take slightly longer.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery typically takes 7–14 business days.
Express Shipping: Delivery typically takes 3–7 business days.
Delivery times may vary based on your location and the shipping method selected at checkout.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order.
Free shipping may be available for orders over a certain amount (check our website for current promotions).
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the progress of your shipment.
5. International Shipping
We ship to many countries worldwide! Please note:
Import duties, taxes, and customs fees may apply and are the responsibility of the customer.
Delivery times for international orders may vary depending on customs clearance processes.
6. Address Changes
If you need to update your shipping address, please contact us at [email protected] within 24 hours of placing your order. Once the order is processed, we may not be able to make changes.
7. Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue promptly.
8. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or refund as needed.
Contact Us
For any questions or concerns about shipping, please don’t hesitate to reach out:
